Arc is the cool older sibling at UNSW. We pride ourselves on our obsession with student life because we know that the best part of going to uni is all the fun stuff you do outside the classroom. Our mission is to create the best student experience and we do that through a huge range of opportunities and services available to students online and in person. Working at Arc you’ll join a welcoming team of passionate people who believe in listening to students, working together and constantly being better. Plus there are plenty of employee perks like cake, volleyball, Arc Wellness and heaps more.
The Wellbeing Engagement Coordinator is responsible for overseeing and enhancing student programs to foster engagement, wellbeing, and a strong culture of care and collaboration. This position incorporates the coordination of Arc Wellness initiatives and the establishment and maintenance of systems and processes that will ensure consistency across all student programs, enabling efficient operations and enhancing volunteer satisfaction.
Arc Wellness creates an inclusive culture of wellbeing and provides foundational learning in the holistic skills needed to thrive. As the “training wheels” for student wellbeing, it provides support, resources, and education through its programs, events, content and resources. The Wellbeing Engagement Coordinator is responsible for ensuring the programs, events, and activities support these aims.
Job Description
KEY TASKS & ACCOUNTABILITIES
Program Officer Tasks
Recruit, train, and mentor a number of Program Officers in areas of volunteer management, program management and event management.
Supervise and manage Officers; including rostering, conducting regular check-ins, monitoring task completion, approving work, and providing ongoing support to ensure their effectiveness and engagement.
Assist all Program Officers to achieve their program and personal development goals.
Support other student staff members to complete their duties.
Volunteer Program Tasks
Oversee the direction and operations of, but not limited to:
Wellness Warriors
Place 2 Be
Arc Insiders
Drive the innovation, improvement and growth of the programs, ensuring their longevity and scalability.
Establish partnerships and collaborate with stakeholders both internally and externally for events and engagement activities.
Create hard copy and digital resources to supplement engagement activities and events.
Oversee the proper spending and reporting of the programs’ budgets.
Report on key metrics and progress towards targets, KPTs, and program impact.
Support planning and execution of major events such as Stress Less Week, Mental Health Month, and more.
Support the broader Volunteering department by contributing to cross-portfolio initiatives, including facilitating collaborative volunteering events, assisting with administrative tasks, and preparing reports.
Collaborate with the Head of Wellbeing to deliver departmental objectives, providing assistance with key projects and operational activities as required.
Desired Skills and Experience
QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE
SELECTION CRITERIA
Essential
Passion and enthusiasm about the primary objectives of the department, student life on campus, non-academic programs and services offered to students at Arc @ UNSW.
Event and project management skills, including experience in planning, overseeing and finalising the completion of projects.
Experience coordinating, mentoring and supporting volunteers.
Interpersonal skills and the ability to positively engage with key stakeholders, staff, and UNSW students.
The ability to coach and mentor young adults in the areas of project management, events management, and people management.
High attention to detail with proven organisational and administration skills and the ability to manage time effectively and meet deadlines
Strong ethical and professional work attitude.
Desirable
Experience in wellbeing or mental health fields.
Experience with leadership training and mentoring.
Experience developing and managing volunteer programs,
Experience in securing, managing, and maintaining external stakeholders.
