Arc @ UNSW is a public company, limited by guarantee, governed by a Board of Directors. Arc is a voluntary student membership organisation that provides recreational, cultural, representational and retail services to the students of the University of New South Wales (UNSW). The organisation operates commercial businesses to maintain financial viability and to provide student services and programs for members.
Arc @ UNSW directly employs approximately 70 staff on a permanent basis and approximately 200 casual employees. The organisation also utilises the time and resources of a large number of student volunteers to administer programs and events. Sub-brands managed by Arc include Arc Clubs, Arc Volunteering, Arc Sport, Arc Wellness, Arc Creative, Roundhouse, Home Ground and The Grad Shop.
Arc is the cool older sibling at UNSW. We pride ourselves on our obsession with student life because we know that the best part of going to uni is all the fun stuff you do outside the classroom. Our mission is to create the best student experience and we do that through a huge range of opportunities and services available to students online and in person. Working at Arc you’ll join a welcoming team of passionate people who believe in listening to students, working together and constantly being better. Plus there are plenty of employee perks like cake, volleyball, Arc Wellness and heaps more.
The HR (People & Culture) Advisor focuses on the organisation's wellness, training and culture. Mental health is more important than ever before and one of the best ways we can improve mental health outcomes among our staff.
The role is responsible for:
- reducing barriers for staff to engage in their wellbeing and help seeking behaviours, providing initiatives and service;
- implementing training programs for staff and management to ensure continual development and improvement;
- collaborating with key stakeholders to align people strategies with Arc's objectives and promote a culture that reflects our commitment to student-centric service, inclusivity, and innovation.
KEY TASKS
- Drive initiatives that strengthen employee engagement, team morale, and overall workplace satisfaction;
- Develop and provide wellness and wellbeing initiatives to support staff;
- Identify training needs, coordinate with Learning & Development resources, and implement programs that advance staff competencies and career growth.
- Devise, promote and administer in house learning sessions.
- Manage and maintain all HR policies and procedures to ensure compliance with legislation;
- Facilitate regular employee feedback mechanisms including the annual Climate and Culture Survey;
- Program and deliver Arc’s Development Initiatives program;
- Ensure Human Resources legal compliance by monitoring applicable state and federal legislative requirements and ensuring appropriate strategies, record keeping and administration;
- Foster and embody Arc’s organisational culture whilst developing strategies for rewarding employee performance including the organisation of appropriate social events;
- Support all matters relating to Work Health and Safety ensuring legislative compliance and administering the WHS committee meetings;
- Provide accurate, timely reports (HR Metrics, Climate & Culture Survey, WGEA, WHS and ad hoc);
- Bachelor's degree in Human Resources, Business Administration, or a related field
- Postgraduate qualification or certification (e.g., AHRI membership, CIPD) is a plus
- Minimum 1 years in a generalist HR role, with demonstrable experience in partnering with functional or operational teams
- Experience in a not-for-profit, higher education, or membership-based organisation is highly regarded
- Strong knowledge of Australian employment legislation and best practices
- Proficiency in HRIS systems and Microsoft Office Suite
- Ability to interpret and apply HR policies, procedures, and regulations effectively
- Excellent communication and interpersonal skills, capable of engaging effectively with diverse stakeholders (student leaders, frontline staff, senior management)
- Thinking and problem-solving abilities, with a proven track record in handling complex HR issues
- Strong influencing and negotiation skills, with the capacity to advocate for both employee and organisational needs
- High level of emotional intelligence, confidentiality, and professional integrity
Please note that Arc will have a year-end break from close of business on Friday 19 December 2025 and will reopen on Monday 5 January 2026. As a result you may not hear back from us regarding your application or any questions you have sent through until after we come back in 2026. Thanks for your understanding and patience.
