Job Description:

The main duties of this position include;

• Being the welcoming face of the venue for front of house services. 
• Preparing and serving specialty coffee and other beverages as per our menu 
• Demonstrating extensive knowledge of the coffee options available as well as other hot and cold beverages provided
• Effective and efficient use, maintenance and cleaning of all coffee equipment including but not limited to coffee grinder, coffee machine and puck press.
• Stay customer focused and nurture an excellent customer experience.
• Assessing and responding to customers’ needs and preferences, making appropriate 
• recommendations 
• Serving in compliance with food safety regulations and guidelines.
• Be punctual and able to observe regular and consistent attendance.
• Maintaining COVID cleaning compliance & restriction guidelines.
• Always maintaining an efficient work area, ensuring all workspaces are clean and all inventory is restocked.
• Complying with Arc WHS & Injury Management policy and procedures to actively participate in the achievement of a safe working culture
• Actively engaging in fair and equitable workplace practices and behaviour to ensure discrimination free workplace in accordance with legislative requirements 
• Maintaining an awareness of Arc’s environmental policies and procedures minimising the impact of Arc’s business on the environment.

SELECTION CRITERIA

• Barista experience. 
• Previous experience in a similar food & beverage service-related role.
• Strong customer service background.
• Excellent communication skills.
• Can demonstrate initiative and work independently
• Friendly, confident, and helpful personality
• Excellent team player with good problem-solving skills
• Passionate about coffee. 
• Can successfully deliver key brand messages with enthusiasm and confidence.
• Consistent availability
• A comprehensive understanding of regulatory compliance across food and WHS, along with the ability to apply these principles in the workplace.