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Clubs Support Officer

07/10/2026
04/11/2026
Casual
Kensington Campus
Customer Service,Operations,Other

About The Role

Shape the student experience at UNSW! Work alongside a team of full-time and student staff to engage and develop the students of UNSW by supporting over 400 student-run Clubs.
Help strengthen Arc’s Clubs program with Arc-affiliated Clubs by assisting with events & initiatives, improving administrative processes and building healthy relationships with them to ensure their club runs optimally!

If you’re an all-rounder with an eye for detail, and you’re looking to gain entry-level experience in events and administration (with a side of community engagement), this is the role for you!

Who Are We?

Arc is UNSW’s student organisation. We know that the best parts of going to uni is all the stuff you do outside the classroom, and we pride ourselves on making that experience awesome. We do that through a huge range of opportunities and services available to students online and in-person.

Working at Arc you’ll join a welcoming team of full of like-minded students, who believe in listening to students, working together and having fun between hard work. Work perks include professional development opportunities, the occasional work cake party, tickets to the Arc Annual Dinner, and more. But probably the best thing you’ll get out of working here are some friendships you’ll never forget.

Imposter Syndrome disclaimer:

If you’re reading this thinking, ‘no way can I do this, I have no experience’, you should know that some of the best Clubs Officers at Arc applied when they had no experience. We took them on because we believe in giving people their first chance, and because they showed they had a willingness to learn, problem solve and try new things. You could be that person too.

Job Description

Responsibilities

Together the Clubs Team support and engage Arc-affiliated Clubs through a variety of different avenues throughout the year. Responsibilities include:

  • Attend to tasks and enquiries during scheduled shifts, either in office or remotely, as directed;
  • Assist with administration tasks by:
    • Responding to club enquiries via phone, email and in-person
    • Processing Club bookings, grants and affiliations and assist in the maintenance of club records and the upkeep of the Clubs Storeroom.
    • Providing training, advice and assistance to Clubs in areas relating to Arc Clubs policy and procedure.
    • Assist with reviewing and writing information for Clubs, including training, and other relevant guides, including the Clubs Handbook.

 

  • Provide event logistical support by:
    • Assisting with the running of department events and activities, including O-Week, Clubs Training, Clubs Takeover and the Club Awards Dinner.
    • Assisting in the coordination of event logistics, ensuring smooth bump-ins and bump-outs, and ensuring that clubs adhere to risk assessments and management.
    • Utilise administrative skills to manage spreadsheets and maintain event-related documentation.  
    • Assisting in evaluating existing Arc-run club events and activities, and contribute ideas for new offerings based on student and club feedback
  • Provide wellbeing & engagement support by:
    • Assisting with the promotion of a strong risk and compliance culture within Clubs  
    • Assisting the engagement between the Arc Clubs team, the Arc-affiliated Clubs and their Executives, via face-to-face engagement, particularly at clubs training events.

Please refer to the position description for a list of key tasks & accountabilities. 

Desired Skills and Experience

Skills & Experience

We’re looking for students with experience with Arc-affiliated Clubs that want to have a role in facilitating and supporting the engagement of all Clubs with students on campus. 

You must also have relevant experience that demonstrates your ability to carry out the responsibilities of the role, including:

Essential: 

  • Excellent oral and written communication skills, including the ability to positively engage with many different types of people, especially with UNSW students, with an awareness of cultural diversity. 
  • High attention to detail with proven organisational and administration skills and the ability to manage time effectively and meet deadlines.
  • Previous experience with event planning and strong organisational skills
  • Demonstrated experience in conflict management
  • Provide a high level of customer service to students, clubs and other relevant stakeholders

Desirable: 

  • Current or previous experience as a club executive in an Arc-affiliated club at UNSW.
  • A strong understanding of the UNSW student demographic, what they want, and how to reach them 
  • A creative and outgoing personality, who has the desire to make things happen and have fun!

Please refer to the position description for specific selection criteria. 

You must be a current UNSW student to apply.

What We Can Offer You

  • A casual hourly rate of $35.68/hr + super
  • Average hours per week: 8-12 during term, varies during holidays and assessment periods.
  • Flexible hours to suit your Uni timetable
  • Start Date: January 2027
  • A fun, fast and driven environment with lots of potential for learning and growth
  • Easybeat Mario Kart opponents
  • Convenient and central office location on UNSW’s Kensington Campus. Some work may be completed remotely, as directed

Applications close 11:59pm 4th November 2026. If you would like to apply, submit the following:

  1. Your resume
  2. A cover letter telling us about yourself and which address the following questions:
    • Why do you want to work for Arc?
    • What previous or current experience do you have with Arc’s affiliated clubs or volunteering programs?
    • What is your experience with administration, events, and/or wellbeing initiatives?
    • Include within your interview availabilities. Interviews are scheduled to take place between 9th November 2026 – 18th November 2026. Interviews can be conducted online if this is required.
    • Are you expecting to be able to continue in this role until the end of T3 2027? We are looking for students who foresee wanting to continue in this role for at least 12 months.

Note: Applications that do not include a cover letter or answers to the questions above will not be considered.

Questions?

For further information, please contact Arc HR by email at jobs@arc.unsw.edu.au.

 

 

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