Food Hub is Arc's free food pantry, helping improve food security for UNSW students by providing access to nutritious food and everyday essentials when they need them.
As a Food Hub Officer, you’ll work alongside your co-Officer to bring Food Hub to life each week. Together, you’ll get stuck into everything from unpacking stock and keeping the space running smoothly, to supporting volunteers, running activations and events, engaging with stakeholders, and finding creative ways to grow Food Hub’s reach and impact on campus.
As part of the Arc Wellbeing team, this is a hands-on, people-focused role where you’ll help make student life a little easier, build community, and make sure more students can access the essentials they need to thrive at uni.
Job Description
Who are We?
Arc is UNSW’s student organisation. We like to call ourselves the cool older sibling. We know that the best parts of going to uni is all the stuff you do outside the classroom, and we pride ourselves on making that experience awesome. We do that through a huge range of opportunities and services available to students online and in-person.
Working at Arc you’ll join a welcoming team of full of like-minded students, who believe in listening to students, working together and having fun between hard work. Work perks include professional development opportunities, the occasional work cake party, hot desk spaces, tickets to the Arc Annual Dinner, and more. But probably the best thing you’ll get out of working here are some friendships you’ll never forget.
Imposter Syndrome disclaimer:
If you’re reading this thinking, ‘no way can I do this, I have no experience’, you should know that some of the best student coordinators at Arc applied when they had no experience. We took them on because we believe in giving people their first chance, and because they showed they had a willingness to learn, problem solve and try new things. You could be that person too.
KEY TASKS & RESPONSIBILITIES
As the Food Hub Officer, you’ll work collaboratively with your co-officer to ensure the smooth delivery of Food Hub through the following responsibilities:
Program Operations
Oversee the Food Hub pantry from unpacking and organising.
Assist in promoting donation opportunities through regular drives and communication campaigns, encouraging the UNSW community to donate items that align with the programs criteria
Delegate tasks to volunteers to ensure the space is organised, tidy and operating efficiently
Monitor stock levels and donation trends to support ongoing program sustainability and space management
Collaborate with supervisors, internal departments and other Arc programs cohesively.
Assist in the development of project plans, timelines, budgets, volunteer rosters, run sheets, and logistics for small scale events and executing them within set parameters.
Maintain up-to-date content across our online platforms (including website, and social media) providing opportunities for students to engage with their communities and in a digital space.
Volunteer Coordination
Assist in the recruitment and training of volunteers
Help to build a passionate community of volunteers and facilitate social, interpersonal and professional development opportunities for them.
Maintain clear and consistent communication as the point of contact for volunteers to direct and guide them through necessary tasks and events.
Logistics & Admin
Track volunteer data and facilitate sufficient volunteering opportunities for AHEGS accreditation.
Track metrics and meet targets around student engagement and participation in relation to program goals & KPTs.
Complete risk assessments, safety briefings, and other ad hoc administration tasks.
QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE
SELECTION CRITERIA
A UNSW student in 2027.
Passionate about the primary objectives of the program and able to inspire and motivate others
Understand university student’s needs and an ability to effectively incorporate these into the program's operations.
Excellent communication skills; verbal, written and public speaking.
High attention to detail with proven organisational skills and the ability to manage time effectively and meet deadlines, including the ability to make decisions under pressure.
Desired Skills and Experience
DESIRABLE
Experience with or interest in food, improving the cost of living, and/or sustainability initiatives.
Experience working with or leading volunteers, including training, rostering, or team coordination
Leadership or peer support experience, either in a formal role or demonstrated through community involvement, group projects or volunteering
Demonstrated commitment to continuous improvement, process improvement and service enhancement
Holds an Australian Drivers license
Can speak Mandarin in a working capacity
What We Can Offer You
Flexible hours to suit your uni timetable (average of 10 hours/week, varies during holidays and assessment periods)
A casual hourly rate of $35.68/hr
A unique opportunity to positively impact your peers
A fun, fast and driven environment with lots of potential for learning and growth
Awesome professional experience working in a sector leading organisation
Convenient location on UNSW Kensington Campus
Applications close on 25 OCTOBER 2026, 11.59 PM. If you would like to apply, submit the following:
Your resume (one page)
A covering letter addressing the selection criteria and answering the following questions (maximum one page):
What do you think makes a service like Food Hub valuable to students, and what would you do to ensure it’s the most welcoming and impactful experience possible?
Food Hub is a hands-on role where you’ll work closely with a co-Officer and a team of volunteers. Tell us about a time you worked with others to make something happen – what role did you play, and what did you learn from the experience?