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Bike-ology Officer

25/09/2026
25/10/2026
Casual
Kensington Campus
Customer Service,Other

About The Role

Bike-ology is one of Arc’s sustainability student programs dedicated to making cycling more accessible, affordable, and fun for the UNSW community. Through weekly workshops, Bike-ology helps students learn how to repair, maintain, and ride their bikes safely - all while promoting sustainable, active transport and reducing reliance on cars and public transport.

As the Bike-ology Officer, you’ll be hands-on in running the program. You’ll facilitate and support weekly bike workshops, assist participants in maintaining and repairing their bikes, oversee volunteers, and ensure the workshop space is safe, organised, and well-stocked. You’ll also help grow the program’s reach by developing partnerships, running promotional activities, and collaborating with other Arc programs.

This role is perfect for someone who’s passionate about sustainability, active transport, and empowering others through skill-sharing. If you’re practical, approachable, and love helping people get rolling, we’d love to hear from you!

Job Description

Who are We?

Arc is UNSW’s student organisation. We like to call ourselves the cool older sibling. We know that the best parts of going to uni is all the stuff you do outside the classroom, and we pride ourselves on making that experience awesome. We do that through a huge range of opportunities and services available to students online and in-person.

Working at Arc you’ll join a welcoming team of full of like-minded students, who believe in listening to students, working together and having fun between hard work. Work perks include professional development opportunities, the occasional work cake party, hot desk spaces, tickets to the Arc Annual Dinner, and more. But probably the best thing you’ll get out of working here are some friendships you’ll never forget.

Imposter Syndrome disclaimer:

If you’re reading this thinking, ‘no way can I do this, I have no experience’, you should know that some of the best student officers at Arc applied when they had no experience. We took them on because we believe in giving people their first chance, and because they showed they had a willingness to learn, problem solve and try new things. You could be that person too.

Key Tasks & Responsibilities:

As the Bike-ology Officer, you’ll:

  • Facilitate weekly workshops, supporting students and volunteers to learn bike repair and maintenance.
  • Keep the workshop space, tools, and equipment safe, functional, and ready for use.
  • Assist in the operations of the program by supporting the development of term plans, timelines, rosters and other behind-the-scenes logistics
  • Recruit, coordinate and support a team of volunteers, building a positive and passionate community
  • Keep things organised by tracking volunteer hours and metrics, supporting AHEGS eligibility and program growth
  • Complete key admin tasks like risk assessments and safety briefings and other ad-hoc administration

Qualifications, Knowledge and Experience

SELECTION CRITERIA

  • A UNSW student in 2027
  • A genuine interest in the goals of the program and a passion for getting others involved
  • An understanding of the diverse needs and experiences of UNSW students
  • Strong communication and interpersonal skills
  • Solid organisation and time management skills
  • Comfortable working under pressure and adapting when things change

Desired Skills and Experience

DESIRABLE

  • Bike maintenance or repair knowledge
  • Customer service experience in a dynamic work environment
  • Leadership or peer support experience

What We Can Offer You

  • Average of 10 hours per week, varies during holidays and assessment periods
  • Flexible hours to suit your uni timetable and real-world experience that looks great on your resume
  • A casual hourly rate of $35.68
  • A unique opportunity to positively impact your peers
  • A fun, fast and driven environment with lots of potential for learning and growth 
  • Awesome professional experience working in a sector leading organisation 
  • Convenient location on UNSW Kensington Campus

Applications close on 25 OCTOBER 2026, 11.59 PM. If you would like to apply, submit the following:

To apply, your application must include:

  1. Your resume (max one page)
  2. A cover letter that addresses the selection criteria outlined above and that addresses the following questions (max two pages):
    1. Bike-ology is always looking for ways to improve and evolve. What is one idea you would bring to the program to improve the student experience, build cycling skills or encourage sustainable transport at UNSW? Why do you think it would work?
    1. Tell us about a time you identified something that could be improved and took initiative to make it better. What did you do, and what did you learn from the experience?
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