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Food & Beverage Attendant (Canteen)

31/08/2026
07/09/2026
Casual
Kensington Campus
Customer Service,Operations,Other

About The Role 

Food & Beverage Attendants support the delivery of Arc’s food and beverage services across campus, including CANTEEN, food security initiatives, and a range of student-facing activations and events. The role plays a key part in providing accessible, high-quality food experiences for students, including the delivery of low-cost or free meals and supporting food-based engagement across Arc programs.  

Attendants are responsible for delivering services professionally and efficiently, ensuring a high standard of customer experience, food safety, and operational consistency. The role requires flexibility to work across both front-of-house and back-of-house functions, assisting wherever required to support service delivery.

Who are We? 

Arc is UNSW’s student organisation. We like to call ourselves the cool older sibling. We know that the best parts of going to uni is all the stuff you do outside the classroom, and we pride ourselves on making that experience awesome. We do that through a huge range of opportunities and services available to students online and in-person.  

Working at Arc you’ll join a welcoming team of full of like-minded students, who believe in listening to students, working together and having fun between hard work. Work perks include professional development opportunities, the occasional work cake party, hot desk spaces, tickets to the Arc Annual Dinner, and more. But probably the best thing you’ll get out of working here are some friendships you’ll never forget.  

Job Description

Key Tasks & Responsibilities: 

Front of House Service and Customer Experience 

  • Act as a welcoming and professional face of the venue, delivering a positive customer experience 

  • Respond to customer enquiries in a friendly and professional manner 

  • Take orders using POS, serve food and beverages, and prepare non-alcoholic drinks 

  • Proactively engage with student customers to promote Arc services, cost of living support, and relevant programs or activities, helping connect students to additional support and opportunities 

Operations 

  • Maintain clean, organised, and well-presented front-of-house areas 

  • Restock supplies and monitor inventory to ensure smooth daily operations 

  • Facilitate food pop-ups, BBQs, and other activations, including set up and pack up 

  • Support the general upkeep and maintenance of the venue 

  • Support Back of House Kitchen staff in cleaning and dishes 

  • Support Back of House Kitchen staff in simple food preparation 

 

Safety 

  • Follow all food safety, hygiene, and food and beverage regulations 

  • Maintain cleaning standards in line with WHS requirements 

  • Comply with Arc WHS & Injury Management policies and contribute to a safe working environment 

 

​ 

Desired Skills and Experience

SELECTION CRITERIA 

  • Current UNSW student  

  • Availability to work 10-15 hours per week, with shifts typically between 11:00am–4:00pm, Monday to Friday during term 

  • Demonstrated reliability, punctuality, and ability to maintain consistent attendance  

  • Passion for the objectives of the service, particularly in supporting student wellbeing and cost of living initiatives 

  • Demonstrated customer service experience  

  • Excellent verbal communication skills, with the ability to engage confidently and professionally with a diverse student cohort  

  • Friendly, approachable, and helpful manner, with a strong focus on delivering a positive customer experience  

  • Ability to manage time effectively, prioritise tasks, and meet deadlines in a fast-paced environment  

  • Sound problem-solving skills and the ability to make decisions under pressure  

  • Self-motivated, proactive, and able to take initiative beyond assigned tasks to support team and operational goals 

DESIRABLE  

  • Basic food handler certificate  

  • First aid certificate 

What We Can Offer You 

  • A casual hourly rate of $33.85/ hr 

  • A unique opportunity to positively impact your peers 

  • A fun, fast and driven environment with lots of potential for learning and growth  

  • Awesome professional experience working in a sector leading organisation  

  • Convenient location on UNSW Kensington Campus 

Applications close on 7 SEPTEMBER 2026, 11.59 PM. If you would like to apply, submit the following: 

1. Your resume (one page) 

2. A covering letter addressing the selection criteria, including your availability Monday- Friday 10-4pm in Term 3, 2026.

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