The Roundhouse is seeking a Casual Bar Supervisor to effectively and professionally deliver the services required for a variety of events to a high standard. Our Function & Event Supervisors report to the Events Management leadership team and play a pivotal role in ensuring the safe and efficient running of the Roundhouse during events.
The position will involve predominantly evening and weekend hours.
Job Description
KEY TASKS & ACCOUNTABILITIES:
The Roundhouse is a diverse space and the role will be working on events ranging from gala dinners, concerts, expos and student parties. You will part of a larger team on large scale events, with tasks including setting up the venue, working a bar, or liaising with promoters, security, and patrons at a concert.
We are looking for someone who can:
Be responsible for the opening and closing duties and ensure correct procedures are followed;
Coordinate and allocate tasks to ensure venue is set up as per requirements;
Assess client needs and make sound decisions;
Stay guest focused and nurture an excellent guest experience;
Understand event room set-ups and breakdowns including dinners, conferences, concerts and parties;
Answer guest queries with professionalism;
Participate in the maintenance of the venue and ensure the event floor is tidy during events;
Comply with Arc WHS & Injury Management policy and procedures to actively participate in the achievement of a safe working culture;
Actively engage in fair and equitable workplace practices and behaviour to ensure discrimination free workplace in accordance with legislative requirements and;
Maintain an awareness of Arc’s environmental policies and procedures minimising the impact of Arc’s business on the environment.
Maintain compliance of venue whilst on duty, including all RSA matters.
Desired Skills and Experience
QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE
SELECTION CRITERIA
Essential
Previous supervisor experience in hospitality, functions, and events
Strong customer service focus and good interpersonal skills
Excellent team player with good problem solving skills
Ability to lead, and work without supervision under time constraints
Excellent communication skills
Open to the variety of roles that this position entails
Able to work nights and weekends;
Self-motivated with the ability to influence events to achieve goals and take action to achieve goals
Desirable Criteria
Minimum 2 years Supervisory experience running a bar
Driver’s License
RSA competency card
First Aid Certificate
Understanding of regulatory compliance across food, liquor and WHS along with the ability to apply these principles in the workplace.
