Arc is the cool older sibling at UNSW. We pride ourselves on our obsession with student life because we know that the best part of going to uni is all the fun stuff you do outside the classroom. Our mission is to create the best student experience and we do that through a huge range of opportunities and services available to students online and in person. Working at Arc you’ll join a welcoming team of passionate people who believe in listening to students, working together and constantly being better. Plus there are plenty of employee perks like cake, volleyball, Arc Wellness and heaps more.
Job Description
The main duties of this position include;
Being the welcoming face of the venue for front of house services.
Preparing and serving specialty coffee and other beverages as per our menu
Demonstrating extensive knowledge of the coffee options available as well as other hot and cold beverages provided
Effective and efficient use, maintenance and cleaning of all coffee equipment including but not limited to coffee grinder, coffee machine and puck press.
Stay customer focused and nurture an excellent customer experience.
Assessing and responding to customers’ needs and preferences, making appropriate
recommendations
Serving in compliance with food safety regulations and guidelines.
Be punctual and able to observe regular and consistent attendance.
Always maintaining an efficient work area, ensuring all work spaces are clean and all inventory is restocked.
Complying with Arc WHS & Injury Management policy and procedures to actively participate in the achievement of a safe working culture
Actively engaging in fair and equitable workplace practices and behaviour to ensure discrimination free workplace in accordance with legislative requirements
Maintaining an awareness of Arc’s environmental policies and procedures minimising the impact of Arc’s business on the environment.
Desired Skills and Experience
SELECTION CRITERIA
Barista experience.
Previous experience in a similar food & beverage service-related role.
Strong customer service background.
Excellent communication skills.
Can demonstrate initiative and work independently
Friendly, confident, and helpful personality
Excellent team player with good problem-solving skills
Passionate about coffee.
Can successfully deliver key brand messages with enthusiasm and confidence.
Consistent availability
A comprehensive understanding of regulatory compliance across food and WHS, along with the ability to apply these principles in the workplace.
DESIRABLE CRITERIA
RSA (Responsible Service of Alcohol)
First Aid Certificate
2+ years of barista experience
Availability on Monday, Tuesday and Wednesday
How to Apply
Applications close on 17th March 2025 if you would like to apply, submit your resume for consideration.
It is not the intention of the position description to limit the scope or accountabilities of the position but to highlight the most important aspects of the position. The aspects mentioned above may be altered in accordance with the changing requirements of the role.