About The Role 

Arc’s mission is to create the best student experience for the UNSW community, and the Campus Compass Program helps us make that happen. During the first few weeks of term, when students are feeling lost, overwhelmed, or unsure where to start, Campus Compass is there to help. From wayfinding and navigating student admin to connecting with support services, this program makes the transition to uni life smoother. 

We’re looking for someone who is: 

• Passionate about student orientation and engagement. 

• Confident leading and motivating volunteers. 

• Full of fresh, fun ideas to make UNSW feel like home from day one. 

If you’re energetic, outgoing, and excited to create memorable student experiences while leading a team that shares your passion, this is the role for you! 

 Who are We? 

Arc is UNSW’s student organisation. We like to call ourselves the cool older sibling. We know that the best parts of going to uni is all the stuff you do outside the classroom, and we pride ourselves on making that experience awesome. We do that through a huge range of opportunities and services available to students online and in-person.  

Working at Arc you’ll join a welcoming team of full of like-minded students, who believe in listening to students, working together and having fun between hard work. Work perks include professional development opportunities, the occasional work cake party, hot desk spaces, tickets to the Arc Annual Dinner, and more. But probably the best thing you’ll get out of working here are some friendships you’ll never forget.  

Imposter Syndrome disclaimer: 

If you’re reading this thinking, ‘no way can I do this, I have no experience’, you should know that some of the best student coordinators at Arc applied when they had no experience. We took 

them on because we believe in giving people their first chance, and because they showed they had a willingness to learn, problem solve and try new things. You could be that person too. 

Key Tasks & Responsibilities: 

• Program Operations 

• Collaborate with supervisors, internal departments and other Arc programs cohesively. 

• Assist in the development of project plans, timelines, budgets, volunteer rosters, runsheets, and logistics for small scale events and executing them within set parameters. 

• Maintain up-to-date content across our online platforms such as our website, to provide opportunities for students to engage with their communities and in a digital space. 

• Consistently assist in reviewing existing internal processes and frameworks to identify areas for improvement and implement innovative strategies to ensure continuous improvement. 

• Volunteer Coordination  

• Assist in the recruitment and training of volunteers 

• Help to build a passionate community of volunteers and facilitate social, interpersonal and professional development opportunities for them.  

• Maintain clear and consistent communication as the point of contact for volunteers to direct and guide them through necessary tasks and events. 

• Logistics & Admin  

• Track volunteer data and facilitate sufficient volunteering opportunities for AHEGS accreditation.  

• Track metrics and meet targets around student engagement and participation in relation to program goals & KPTs.  

• Complete risk assessments, safety briefings, and other ad hoc administration tasks.