About The Role 

Volunteers United exists to connect UNSW students to non-profit organisations and create positive social impact. By providing diverse and accessible opportunities, students can find and impact things they are passionate about, develop their skills, and give back to the world around them. As a Volunteers United Officer, you will play an active part in sparking a passion for volunteering amongst students and fostering a community of volunteers through regular events and volunteering opportunities. 

As the Volunteers United (Partners) Officer, you’ll be the bridge between UNSW students and non-profit organizations, building and maintaining relationships with diverse partners. Your role will focus on creating meaningful volunteer opportunities that support important causes and empower students to make a positive impact. This position requires strong relationship-building skills, a passion for supporting non-profit organisations, and a commitment to fostering connections that drive social change. If you’re eager to work with non-profit organistions and create opportunities for students to give back, this role is your way to make an impact! 

​Who are We? 

Arc is UNSW’s student organisation. We like to call ourselves the cool older sibling. We know that the best parts of going to uni is all the stuff you do outside the classroom, and we pride ourselves on making that experience awesome. We do that through a huge range of opportunities and services available to students online and in-person.  

Working at Arc you’ll join a welcoming team of full of like-minded students, who believe in listening to students, working together and having fun between hard work. Work perks include professional development opportunities, the occasional work cake party, hot desk spaces, tickets to the Arc Annual Dinner, and more. But probably the best thing you’ll get out of working here are some friendships you’ll never forget.  

Imposter Syndrome disclaimer: 

If you’re reading this thinking, ‘no way can I do this, I have no experience’, you should know that some of the best student program officers at Arc applied when they had no experience. We took them on because we believe in giving people their first chance, and because they showed they had a willingness to learn, problem solve and try new things. You could be that person too. 

Key Tasks & Responsibilities: 

Partners Officer 

• Liaising with Non-Profit Partner organisations – recruit, provide support to, and maintain clear and regular communications with all partner organisations to fulfil the program objectives and enhance the external partner experience  

• Assist in improving the partner experience by encouraging regular volunteering opportunities and collaborating to create tailored volunteering events for students  

• Promoting the Volunteers United program to a variety of organisations with the aim of increasing range and quality of volunteer opportunities available to students 

The following tasks and accountabilities apply to both Volunteers United student officers:   

• Program Operations 

• Collaborate with supervisors, internal departments and other Arc programs cohesively. 

• Ideate impactful and creative volunteering opportunities, and engaging promotions to have regularly available 

• Creating and updating the volunteer opportunities on our volunteer portal and providing general support and addressing inquiries from students and/or from Not-for-Profit organisations  

• Assist in the development of project plans, timelines, budgets, volunteer rosters, runsheets, and logistics for small scale events and executing them within set parameters. 

• Maintain up-to-date content across our online platforms (including website, and social media) providing opportunities for students to engage with their communities and in a digital space.  

• Assist in creating event materials and ensuring they are distributed to relevant Not-for-profit organisations  

• Volunteer Coordination  

• Assist in the recruitment and training of senior volunteers to fulfil the program objectives, monitor performance and provide support as necessary 

• Help to build a passionate community of volunteers and facilitate social, interpersonal and professional development opportunities for them.  

• Maintain clear and consistent communication as the point of contact for volunteers to direct and guide them through necessary tasks and events.  

• Logistics & Admin  

• Track volunteer data and facilitate sufficient volunteering opportunities for AHEGS accreditation.  

• Track metrics and meet targets around student engagement and participation in relation to program goals & KPTs.  

• Complete risk assessments, safety briefings, and other ad hoc administration tasks.  

• Large Scale Events  

• Assist in the delivery of large-scale events such as Good Deed Days – including involvement in ideation, timelines, volunteer rosters, run sheets and logistics.  

• Communicate with external vendors collaborating with the program, including clubs and societies, UNSW departments, Not-For-Profit organisations etc.   

• Evaluate event success and identify areas for improvement to enhance future events.