About The Role

Arc’s mission is to create the best student experience for the UNSW community, and the Arc Ambassador Program is going help us make that happen. There’s always so much happening on campus that students don’t know where to start. The Arc Ambassador Program Officer will lead a team that is all about giving students the inside scoop on where, when and what to do for fun on campus – helping students on their journey to find their thing at uni.
We’re looking for someone who is excited to bring fresh ideas to the table and motivate a team to deliver the most fun engagements, promotions and activations to students as possible. If you’re passionate about helping create memorable experiences and events for the UNSW community and are excited to drive a team that excels in both high-energy fun and high-impact results – this is the opportunity for you!

Who are We?
Arc is UNSW’s student organisation. We like to call ourselves the cool older sibling. We know that the best parts of going to uni is all the stuff you do outside the classroom, and we pride ourselves on making that experience awesome. We do that through a huge range of opportunities and services available to students online and in-person.
Working at Arc you’ll join a welcoming team of full of like-minded students, who believe in listening to students, working together and having fun between hard work. Work perks include professional development opportunities, the occasional work cake party, hot desk spaces, tickets to the Arc Annual Dinner, and more. But probably the best thing you’ll get out of working here are some friendships you’ll never forget.

Imposter Syndrome disclaimer:

If you’re reading this thinking, ‘no way can I do this, I have no experience’, you should know that some of the best student coordinators at Arc applied when they had no experience. We took them on because we believe in giving people their first chance, and because they showed they had a willingness to learn, problem solve and try new things. You could be that person too.

Key Tasks & Responsibilities:

• Program Operations

o Collaborate with supervisors, internal departments and other Arc programs cohesively.
o Assist in the development of project plans, timelines, budgets, volunteer rosters, runsheets, and logistics for small scale events and executing them within set parameters.
o Maintain up-to-date content across our online platforms such as our website, to provide opportunities for students to engage with their communities and in a digital space.
o Consistently assist in reviewing existing internal processes and frameworks to identify areas for improvement and implement innovative strategies to ensure continuous improvement. 

• Volunteer Coordination

o Assist in the recruitment and training of volunteers
o Help to build a passionate community of volunteers and facilitate social, interpersonal and professional development opportunities for them.
o Maintain clear and consistent communication as the point of contact for volunteers to direct and guide them through necessary tasks and events.

• Logistics & Admin

o Track volunteer data and facilitate sufficient volunteering opportunities for AHEGS accreditation.
o Track metrics and meet targets around student engagement and participation in relation to program goals & KPTs.
o Complete risk assessments, safety briefings, and other ad hoc administration tasks.