Arc @ UNSW is building its roster of Front of House casuals, as part of the HomeGround Cafe Team. Front of House assists HomeGround to effectively and professionally deliver food and beverage services to a high-quality standard. This role requires a high-level of customer service as a member of the front-of-house staff.
The Role
This is a hands-on role. This Front of House role must be willing to get their hands dirty figuratively and literally and be passionate about all things food and beverage. This role at HomeGround will be the backbone of the Food and Beverage team.
HomeGround will primarily operate weekdays 8am – 4pm however this position may involve ad hoc evenings and weekend work based on bookings at HomeGround. Some flexibility will be required.
Job Description
Who We Are Looking For
We are looking for an experienced and passionate Food and Beverage Attendants who can meet targets and drive outcomes for our customers and organisation. We want someone who can hit the ground running, think on their feet and deliver amazing outcomes. You will have excellent people skills with the ability to communicate clearly and effectively. You’ll be able to think strategically, creatively and proactively in a fast-paced environment. Previous experience in a similar role is essential.
We're looking for someone who shares our values and culture, who brings passion and positivity, and make sure their team embodies the same culture.
Barista experience is highly regarded.
KEY TASKS & ACCOUNTABILITIES
The main duties of this position include;
Responsible as acting face of venue for front of house services.
Make and serve specialty coffees and teas.
Adhere to recipes and presentations for food and beverage items.
Be punctual and able to observe regular and consistent attendance.
Serving and preparing food in compliance with food safety regulations and guidelines.
Assess customers’ needs and preferences and make recommendations.
Restock and replenish food inventory and supplies.
Stay customer focused and nurture an excellent customer experience.
