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Roundhouse Bar Attendant

07/01/2025
16/02/2025
$31.23 - $31.23
Casual
Kensington Campus
Customer Service

Who are we?

The Roundhouse has been a Sydney institution for 60 years and has just been given a huge facelift to bring its specs up to speed in every aspect. Capable of hosting a diverse and high volume of events from 2,200 capacity, The Roundhouse strives to maintain its place on campus as the ‘home of student life’.  

Run by Arc @ UNSW and Located on the University of New South Wales campus, Arc is one of Australia’s biggest & best student organisations and is made up of a dynamic and energetic group of people focused on providing students and clients with the best experience possible. We work hard. We expect results (but we have fun doing it). 

Job Description

About The Role

Our Beverage Casuals assist the Food and Beverage Team to deliver the services required for the variety of commercial and student events to a high-quality standard while ensuring the safe and efficient running of the Roundhouse. The position will involve irregular hours, including many evenings and weekends. Considerable flexibility will be required. Depending the University Timetable, hours could range from 5-30 hours per week. 

KEY TASKS & ACCOUNTABILITIES
•    Responsible as acting face of venue for front of house services
•    Interacting with customers, taking orders and serving snacks and drinks, assessing customers’ needs and preferences and make recommendations and serving the food and beverage
•    Preparing alcoholic or non-alcoholic beverages for bar and patrons, checking customers’ identification and confirm it meets legal drinking age
•    Ensure the responsible service of alcohol is being provided and comply with all food and beverage regulations
•    Restock and replenish bar inventory and supplies, keep the bar and surroundings, organized, stocked and clean
•    Keep tables and “Front of House” areas clear of glasses and rubbish
•    Event room set-ups and breakdowns including dinners, conferences, concerts parties and promotional shifts on campus
•    Answer guest queries with professionalism and remain guest focused and nurture an excellent guest experience
•    Comply with Arc WHS & Injury Management policy and procedures to actively participate in the achievement of a safe working culture
•    Actively engage in fair and equitable workplace practices and behaviour to ensure discrimination free workplace in accordance with legislative requirements 

Click here to view the full position description

Desired Skills and Experience

QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE

SELECTION CRITERIA

Essential 

  • 1-2 years’ experience in a similar food and beverage related role 
  • Currently hold an RSA competency card
  • Strong customer service background 
  • Excellent communication skills 
  • Impeccable grooming standards 
  • Open to the variety of roles that this position entails 
  • Friendly, confident and helpful personality 
  • Excellent team player with good problem-solving skills
  • Applicants must be aged 18 years or older
  • Passionate about the food and beverage/event industry 
  • Are reliable and have flexible availability during the week, inclusive of weekends 
  • An understanding of university student’s needs and an ability to effectively incorporate these to enable and achieve student enrichment 

Desirable

  • First Aid Certificate. 
  • An understanding of university student’s needs and an ability to effectively incorporate these to enable and achieve student enrichment
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