We are seeking a dynamic and motivated individual to join our team as the Campus Compass Officer. In this role, you will assist in the development, organisation, and facilitation of Campus Compass – a program by Arc designed to help new students navigate the university experience with guidance from someone who’s been there and done it all. The program aims to ensure that new students understand the essential steps for success and how to maximise their university experience right from the start. This is a rewarding opportunity to make a difference and help set up the program that will make a difference and guide first-year students through their early days on campus.
Who are We?
Arc is UNSW’s student organisation. We like to call ourselves the cool older sibling. We know that the best parts of going to uni is all the stuff you do outside the classroom, and we pride ourselves on making that experience awesome. We do that through a huge range of opportunities and services available to students online and in-person. Working at Arc you’ll join a welcoming team of full of like-minded students, who believe in listening to students, working together and having fun between hard work. Work perks include professional development opportunities, the occasional work cake party, hot desk spaces, tickets to the Arc Annual Dinner, and more. But probably the best thing you’ll get out of working here are some friendships you’ll never forget. Imposter Syndrome disclaimer: If you’re reading this thinking, ‘no way can I do this, I have no experience’, you should know that some of the best student coordinators at Arc applied when they had no experience. We took them on because we believe in giving people their first chance, and because they showed they had a willingness to learn, problem solve and try new things. You could be that person too.
Job Description
Key Tasks & Responsibilities:
• Program Operations
o Collaborate with supervisors, internal departments and other Arc programs cohesively, and relay directives to team leaders.
o Assist in the development of project plans, timelines, budgets, volunteer rosters, runsheets, and logistics for Campus Compass from mid-Jan to Week 3, and executing them within the set parameters.
o Flexible availability to accommodate the increased demands of planning in the few weeks proceeding O-Week. Please note that some weeks there will be very little work (approx. 5 hours) and some weeks there will be a lot more (approx. 20 hours). Please ensure that you have the capability to meet this requirement before applying.
• Volunteer Coordination o Assist in the recruitment and training of volunteers
o Help to build a passionate community of volunteers and facilitate social, interpersonal and professional development opportunities for them.
o Maintain clear and consistent communication as the point of contact for volunteers to direct and guide them through necessary tasks and events. o • Logistics & Admin o Track volunteer data and facilitate sufficient volunteering opportunities for AHEGS accreditation.
o Track metrics and meet targets around student engagement and participation in relation to program goals & KPTs.
o Complete risk assessments, safety briefings, and other ad hoc administration tasks.
• Large Scale Events
o Assist in the delivery of large-scale events – including involvement in ideation, timelines, volunteer rosters, runsheets and logistics.
o Communicate with external vendors collaborating with the program, including clubs and societies, UNSW departments etc.
o Evaluate event success and identify areas for improvement to enhance future events
Desired Skills and Experience
Qualifications, Knowledge and Experience
• A UNSW student in 2025.
• Passionate about the primary objectives of the program and able to inspire and motivate others.
• Understand the needs of a university student, and have the ability to effectively incorporate these into the program's operations.
• Excellent communication skills; verbal, written and public speaking.
• High attention to detail with proven organisational skills and the ability to manage time effectively and meet deadlines, including the ability to make decisions under pressure.
What We Can Offer You
• Flexible hours to suit your Uni timetable (approximately 10 hours /wk)
• A casual hourly rate of $32.91/ hr
• A unique opportunity to positively impact your peers
• A fun, fast and driven environment with lots of potential for learning and growth
• Awesome professional experience working in a sector leading organisation
• Convenient location on UNSW Kensington Campus Applications close on 5th January 2025, 11:59pm.
If you would like to apply, submit the following:
1. Your resume (one page)
2. A covering letter addressing the following questions.
• What is one thing you wish you had / had known as a first year that would have impacted the start of your studies?
• Why are you interested in becoming the Campus Compass officer, and what excites you about supporting new students at UNSW?
• How would you approach creating a welcoming and supportive environment for new students who may feel overwhelmed or uncertain about starting Uni?
• Can you describe an experience where you have had to oversee a program and provide directives to others? If you have not had this experience, how would you go about ensuring a seamless delivery of the Campus Compass objectives to first year students?