Volunteers United exists to connect UNSW students to non-profit organisations and create positive social impact. By providing diverse and accessible opportunities, students can find and impact things they are passionate about, develop their skills, and give back to the world around them. As a Volunteers United Officer, you will play an active part in sparking a passion for volunteering amongst students and fostering a community of volunteers through regular events and volunteering opportunities. As the Volunteers United (Volunteers) Officer, you’ll support students through every step of their volunteer journey, from signing up to contributing their efforts, ensuring a memorable and impactful experience. Your role will focus on introducing students to volunteering, creating an engaging environment, and helping them gain valuable skills, friends, and a sense of impact. This position requires strong interpersonal skills, passion for student engagement, and making volunteering accessible. If you’re passionate about building a volunteer community that gives back meaningfully, this role is your way to make an impact!
Who are We?
Arc is UNSW’s student organisation. We like to call ourselves the cool older sibling. We know that the best parts of going to uni is all the stuff you do outside the classroom, and we pride ourselves on making that experience awesome. We do that through a huge range of opportunities and services available to students online and in-person. Working at Arc you’ll join a welcoming team of full of like-minded students, who believe in listening to students, working together and having fun between hard work. Work perks include professional development opportunities, the occasional work cake party, hot desk spaces, tickets to the Arc Annual Dinner, and more. But probably the best thing you’ll get out of working here are some friendships you’ll never forget.
Imposter Syndrome disclaimer: If you’re reading this thinking, ‘no way can I do this, I have no experience’, you should know that some of the best student coordinators at Arc applied when they had no experience. We took them on because we believe in giving people their first chance, and because they showed they had a willingness to learn, problem solve and try new things. You could be that person too
Job Description
Key Tasks & Responsibilities:
Volunteers Officer
• Liaising with Student Volunteers – recruit, provide support to, and maintain clear and regular communications with student volunteers to fulfil the program objectives and enhance the internal volunteer experience
• Assist in improving the student volunteer experience by facilitating volunteer opportunities, providing clear and consistent expectations and structures, and creating a sense of community
• Promoting the Volunteers United program to UNSW Students with the aim of informing and engaging student volunteers to give back and make an impact The following tasks and accountabilities apply to both Volunteers United student officers:
• Program Operations
o Collaborate with supervisors, internal departments and other Arc programs cohesively.
o Ideate impactful and creative volunteering opportunities, and engaging promotions to have regularly available
o Creating and updating the volunteer opportunities on our volunteer portal and providing general support and addressing inquiries from students and/or from Not-for-Profit organisations o Assist in the development of project plans, timelines, budgets, volunteer rosters, runsheets, and logistics for small scale events and executing them within set parameters.
o Maintain up-to-date content across our online platforms (including website, and social media) providing opportunities for students to engage with their communities and in a digital space.
o Assist in creating event materials and ensuring they are distributed to relevant Not-for-profit organisations
Volunteer Coordination
o Assist in the recruitment and training of senior volunteers to fulfil the program objectives, monitor performance and provide support as necessary
o Help to build a passionate community of volunteers and facilitate social, interpersonal and professional development opportunities for them.
o Maintain clear and consistent communication as the point of contact for volunteers to direct and guide them through necessary tasks and events.
Logistics & Admin
o Track volunteer data and facilitate sufficient volunteering opportunities for AHEGS accreditation.
o Track metrics and meet targets around student engagement and participation in relation to program goals & KPTs.
o Complete risk assessments, safety briefings, and other ad hoc administration tasks.
Large Scale Events
o Assist in the delivery of large-scale events such as Good Deed Days – including involvement in ideation, timelines, volunteer rosters, run sheets and logistics.
o Communicate with external vendors collaborating with the program, including clubs and societies, UNSW departments, Not-For-Profit organisations etc.
o Evaluate event success and identify areas for improvement to enhance future events
Desired Skills and Experience
SELECTION CRITERIA
• A UNSW student in 2025.
• Passionate about the primary objectives of the program and able to inspire and motivate others
• Understand university student’s needs and an ability to effectively incorporate these into the program's operations.
• Excellent communication skills; verbal, written and public speaking.
• High attention to detail with proven organisational skills and the ability to manage time effectively and meet deadlines, including the ability to make decisions under pressure.
DESIRABLE
• Leadership experience
• Passionate and purpose driven
• Experience in organising events and/or projects.
• Experience volunteering for Not-for-profit organisations or in other campus activities
What We Can Offer You
• Flexible hours to suit your Uni timetable (average of 13hrs/wk)
• A casual hourly rate of $32.91/ hr
• A unique opportunity to positively impact your peers
• A fun, fast and driven environment with lots of potential for learning and growth
• Awesome professional experience working in a sector leading organisation
• Convenient location on UNSW Kensington Campus Applications close on 22 SEPTEMBER 2024, 11.59 PM.
If you would like to apply, submit the following:
1. Your resume (one page)
2. A covering letter addressing the selection criteria and answering the following questions (maximum 1 one page):
• What motivates you to connect students with volunteer opportunities, and how would you ensure both not-for-profit organisations and particularly students benefit meaningfully from the experience?
• Tell us about your experience with event planning. How would you apply your skills to enhance our Good Deed Days event and other volunteering initiatives
