The Suggestion Box Officer’s primary objective is to facilitate engaging weekly on-campus activations to enable UNSW students to give feedback on a range of issues related to Uni; both in and out of the classroom. The program looks to keep student voice in the centre of campus improvements and creating a brighter future for UNSW. The Officer is responsible for assisting in planning and executing weekly events, helping to build a team of volunteers, collecting and reporting on data, and building the Suggestion Box program to enrich student experience!
Who are We?
Arc is UNSW’s student organisation. We like to call ourselves the cool older sibling. We know that the best parts of going to uni is all the stuff you do outside the classroom, and we pride ourselves on making that experience awesome. We do that through a huge range of opportunities and services available to students online and in-person. Working at Arc you’ll join a welcoming team of full of like-minded students, who believe in listening to students, working together and having fun between hard work. Work perks include professional development opportunities, the occasional work cake party, hot desk spaces, tickets to the Arc Annual Dinner, and more. But probably the best thing you’ll get out of working here are some friendships you’ll never forget.
Imposter Syndrome disclaimer: If you’re reading this thinking, ‘no way can I do this, I have no experience’, you should know that some of the best student coordinators at Arc applied when they had no experience. We took them on because we believe in giving people their first chance, and because they showed they had a willingness to learn, problem solve and try new things. You could be that person too.
Job Description
Program Operations
o Collaborate with supervisors, internal departments and other Arc programs cohesively.
o Collaborate with UNSW stakeholders and staff members to help facilitate feedback in line with their goals.
o Assist in the development of project plans, timelines, budgets, volunteer rosters, runsheets, and logistics for small scale events and executing them within set parameters.
o Maintain up-to-date content across our online platforms (including website, and social media) providing opportunities for students to engage with their communities and in a digital space.
Volunteer Coordination o Assist in the recruitment and training of volunteers
o Help to build a passionate community of volunteers and facilitate social, interpersonal and professional development opportunities for them.
o Maintain clear and consistent communication as the point of contact for volunteers to direct and guide them through necessary tasks and events.
Logistics & Admin
o Track volunteer data and facilitate sufficient volunteering opportunities for AHEGS accreditation.
o Track metrics and meet targets around student engagement and participation in relation to program goals & KPTs.
o Complete risk assessments, safety briefings, and other ad hoc administration tasks.
o Clean, categorise, and present data to university stakeholders.
Desired Skills and Experience
SELECTION CRITERIA
• A current UNSW student.
• Passionate about the primary objectives of the program and able to inspire and motivate others
• High attention to detail with proven organisational skills and the ability to manage time effectively and meet deadlines.
• Proven ability to take initiative, problem solve, and make decisions under pressure
• Understand university student’s needs and an ability to effectively incorporate these into the program's operations.
• Excellent communication skills; verbal, written and public speaking.
• Experience in facilitating events, working with volunteers, and/or leading teams.
What We Can Offer You
• Flexible hours to suit your Uni timetable (average of 10hrs/wk)
• A casual hourly rate of $32.91/ hr • A unique opportunity to positively impact your peers
• A fun, fast and driven environment with lots of potential for learning and growth
• Awesome professional experience working in a sector leading organisation
• Convenient location on UNSW Kensington Campus Applications close on 22 SEPTEMBER 2024, 11.59 PM.
If you would like to apply, submit the following:
1. Your resume (one page)
2. A covering letter addressing the selection criteria and answering the following question (maximum 1 one page):
• What do you think the value is of student feedback?
