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Clubs Administration Officer

28/08/2024
22/09/2024
$32.91 - $32.91
Casual
Kensington Campus
Administration

About The Role

Shape the student experience at UNSW! Work alongside a team of full-time and student staff to engage and develop the students of UNSW by supporting over 300 student-run Clubs. Help maintain Arc’s administrative processes with Arc-affiliated Clubs through a range of online systems, build relationships with the wider university population and inform Club executives on how to ensure their club runs optimally! If you’re looking to gain entry-level experience in customer service and administration all while enlivening the student experience (And having fun!), this is the place for you!

Who Are We?

Arc is UNSW’s student organisation. We know that the best parts of going to uni is all the stuff you do outside the classroom, and we pride ourselves on making that experience awesome. We do that through a huge range of opportunities and services available to students online and in-person. Working at Arc you’ll join a welcoming team of full of like-minded students, who believe in listening to students, working together and having fun between hard work. Work perks include professional development opportunities, the occasional work cake party, tickets to the Arc Annual Dinner, and more. But probably the best thing you’ll get out of working here are some friendships you’ll never forget

Imposter Syndrome disclaimer: If you’re reading this thinking, ‘no way can I do this, I have no experience’, you should know that some of the best Clubs Officers at Arc applied when they had no experience. We took them on because we believe in giving people their first chance, and because they showed they had a willingness to learn, problem solve and try new things. You could be that person too.

Job Description

Together the Clubs Team support and engage Arc-affiliated Clubs through a variety of different avenues throughout the year. Responsibilities include:

• Attend to tasks and enquiries during scheduled shifts, either in the Clubs Space or remotely, as directed.

• Assist with administration tasks including:

  • Responding to club enquiries via phone, email and in-person
  • Processing Club booking applications for spaces and resources
  • Assessing and processing affiliation, reaffiliation and grant applications
  • Providing training and advice to Clubs on areas including grant applications, affiliation and other Arc procedures, event management and administration
  • Assist in the maintenance of club records using databases and administrative systems
  • Assist with the maintenance and upkeep of the Clubs Space and Clubs Storeroom.
  • Assist with reviewing and writing information for Clubs, including training, and other relevant guides
  • Assisting with department events and activities, including O-Week, Launch Week, International Markets, Clubs Reaffiliation, and the Club Awards Dinner
  • Attending and provide support to Club events and activities, as directed

    Please refer to the Position Description for a list of key tasks & accountabilities.

Desired Skills and Experience

We’re looking for students with experience with Arc-affiliated Clubs that want to have a role in facilitating and supporting the engagement of all Clubs with students on campus. You must also have relevant experience that demonstrates your ability to carry out the responsibilities of the role, including: Essential:

• Excellent oral and written communication skills, including the ability to positively engage with many different types of people, especially with UNSW students, with an awareness of cultural diversity.

• High attention to detail with proven organisational and administration skills and the ability to manage time effectively and meet deadlines.

• Provide a high level of customer service to students, clubs and other relevant stakeholders

 

Desirable:

• A strong understanding of the UNSW student demographic, what they want, and how to reach them

• Experience with social media such as Facebook and Discord and basic awareness of social media analytics.

• Previous experience with event planning and strong organisational skills Please refer to the Position Description for specific selection criteria. You must be a current UNSW student to apply.

 

What We Can Offer You

• A casual hourly rate of $32.91/hr + super

• Average hours per week: 8-12 during term, varies during holidays and assessment periods.

• Flexible hours to suit your Uni timetable

• Start Date: December 2024 (the length of the position may alter alongside current business capacity)

• A fun, fast and driven environment with lots of potential for learning and growth

• Easybeat Mario Kart opponents

• Convenient and central office location on UNSW’s Kensington Campus. Some work may be completed remotely, as directed

 

Applications close 11:59pm 22nd September 2024.

If you would like to apply, submit the following:

1. Your resume

2. A cover letter addressing the selection criteria listed in the Position Description and that addresses the following questions:

• Why do you want to work for Arc as a Clubs Administration Officer?

• Do you think that Clubs are important? If so, why?

• What previous experience do you have with clubs?

• Include within your interview availabilities. Interviews are scheduled to take place between 30th September and 11th October.

• Are you expecting to be able to continue in this role until the end of T3 2025?

We are looking for students who foresee wanting to continue in this role for at least 12 months.

Note: Incomplete applications will not be considered. Questions? For further information, please contact Arc HR by email at jobs@arc.unsw.edu.au

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